Local customer

support

Your business can’t afford downtime, and we understand that. That’s why
we deliver world-class network solutions backed by local, hands-on support.

Support from
anywhere

No more long waits on hold, simply log an online support request. Our average support response in 12 minutes (to email tickets).

Call us for
support

Our calls are answered in 4 seconds by real local technicians. We offer leading face-to-face help.

Real service,
Aussie support

Simply log a support request and our team will get started with finding a resolution for you.

Remote Support

 

Need us to connect to your computer?

Start a secure remote support session with a Central Telecoms technician.

 

Secure temporary access

We’ll talk you through it over the phone.

1

1. Download

Download the app for your computer.

2

2. Open the app

Open the app and accept the permissions.

123 456 789

3. Tell us your code

Read out the code on screen to our technician.

We use AnyDesk for fast, secure remote support.

For Windows

Windows 10, 11


Download for Windows

For Mac

macOS 10.13 or later


Download for Mac