Real Locals • Real Service • Real Value
We're regional Australia's network of choice for mid to large businesses.
Business NBN
Providing regional Australian small and medium businesses with access to quality high-speed internet.
Business PHone solutions
Say goodbye to landline phones with our cloud based phone solutions; powered and run solely through the internet!
mobile plans
Compliment your business savings with our affordable mobile plans.
Clients
monthly NBN data downloads
Calls per month over the nbn
Here's why you should
We tailor an NBN solution to you. No games, no fancy jargon - just what suits you and your business. And the kicker is, we can offer you a cloud-based phone system that suits you, without the overheads!
Great Value
Save thousands that would be spent on maintenance of your physical landlines with an internet based phone system. Did we mention the calls are free?
Aussie support
No one likes being put on hold. Our helpdesk team is 100% Australian based and ensure swift responses and transparent support for your services.
Cloud based technology
Power outage? Natural disaster? Whatever the case, your phone systems are managed away from your premises, so they continue working even when you’re unable to.
Easy management
Need to connect a new handset or 100? Just hook them into your existing Ethernet switch and let our cloud platform handle the rest.
what our customers say
"A great choice if you are wanting to move away from the big Telco companies."
"We have just engaged Central Telecoms after having a few not so great relationships with other companies. Central Telecoms have been amazing, responsive and a pleasure to deal with."
"For the first time in a long time I had a pleasant discussion with a Telco sales person."
Always enjoyed great service. Fast, informative, friendly and experienced, very competitive rates.
The assistance and effort put in this group has been wonderful. Nothing too small to deal with now their challenge is to maintain the service throughout our ongoing relationship and if they do as they have done so far they will surely impress.
Currently Rated 4.9/5 on Trustpilot
7th Fastest Growing Tech Company
Fastest Growing Regional Telco
Yealink Premiere Partners
our guarantees
No suprises
We're transparent all the way throughout your Telco journey with us. That means no hidden costs, no shocking bills and no beating around the bush.
No waiting
No more time wasted on the phone being passed around overseas call centres by your current provider. We offer real face-to-face local support with one point of contact.
No worries
Our NBN backhaul is not congested with streaming or gaming traffic, ensuring a consistently fast and reliable Internet connection and better quality phone calls.
Need real aussie support?
Are you an existing customer in need of support, have a question about your services, or would like to report an issue? Follow the link below and we'll get back to you shortly.
customer success stories
All Round Realty
All Round Realty is a real estate agency based in Albury-Wodonga who take a no-nonsense and honest approach to listing, managing and selling property.Details Boosting the business communication of all round realtyAll Round Realty were in the process of seeking a telco...
Merriman Controls
Merriman Controls is known throughout the Central Coast region for the design, manufacture, supply and rapid delivery of Schedule 80 PVC & CPVC pipes, valves & fittings.Details How we put the trust back into telco for Merriman ControlsChallenge The director of...
Agmin Chelates
Agmin Chelates are one of our happy customers in Geelong, who are leading suppliers for liquid fertiliser products throughout Australia.Details Taking Agmin Chelate's communication to The Next LevelChallenge Our Geelong Account Manager Matt was approached by Agmin...
CHECK OUT THE LATEST UPDATES
What do I do if my NBN stops working?
If your broadband isn’t working, it might be because of an unexpected network outage in your area, or it might be disruption due to maintenance. Here’s what you can do to troubleshoot your internet, phones and email problems!
What do all the lights on my nbn HFC connection box mean?
If you have an HFC nbn connection, the lights on your box will tell you about the status of your connection – but what do the combinations means?
What do all the lights on my FTTP connection box mean?
Red or green, flashing or solid? What the different combinations mean.
faqs
What is VoIP?
VoIP stands for "Voice over Internet Protocol" and it is a more flexible and modern solution to traditional landline phones.
With VoIP, you don't need the physical infrastructure or any wiring to get it running. The service works by transmitting and receiving sound through the internet. The only infrastructure required to run your VoIP phone is a reliable internet connection.
What is a PBX?
PBX stands for "Private Branch Exchange", which is a private telephone network used within a company or organisation.
We offer Cloud PBX (also known as Hosted PBX or Virtual PBX), and it is the next evolution in PBX technology.
Cloud PBX does not require a physical unit or any clunky infrastructure or switchboards in your premises. It allows you to manage your phone systems instantly over the internet.
What can PBX do for my business?
The main incentive for utilising your NBN connection for voice is the value. Customers on average save at least 50%, compared to infrastructure-based PBX solutions.
Minimal infrastructure means a simplified office with everything connected via your NBN network. No more racks and switches to take up space and chew through power.
Free calls is another one of the perks - you're using the internet!
What sort of pricing structure do you have?
Simply provide us with a bill of your current Telco, and our sales team will create you a better price with a tailored solution for your business.
Will my router/modem affect my speeds
Yes, the hardware you use will affect what kind of speeds you can reach. Our favourite and most recommended modem is the Netcomm Business Grade!
What is a static IP address?
A Static IP is a fixed address that is assigned to a device by an Internet Service Provider (ISP). These IP addresses don't change, which means that other devices will be able to find and connect to the device easily.
Having a Static IP means that your business can utilise file hosting on a network server, access printers over the network, host a website or email server for your business and set up remote access to your network when you're away from the office.
Where are you located?
We have locations from Geelong all the way to Coff's Harbour! But to be specific, we currently have account managers in;
How easy is it to transfer?
As our support member Dylan stated, it's "Easy as pie!"
Our support team works closely with our engineering and porting teams, who collate your numbers from your provided bill. Once that porting request is lodged by us and accepted by your previous Telco, then that's it. You're now part of our premium Aussie network.
How long does it take to port my number to central telecoms?
Once the port request is lodged, it can take anywhere between 2 to 12 weeks (depending on your previous carrier) to transfer. Until the port-over request is accepted from your previous Telco, your services will still be connected to them.
Why should I switch to Central Telecoms?
After years of working with the largest Telecoms companies throughout the world, we decided that the level of ethics, customer support and localised knowledge was severely lacking.
No longer should you have to ring off-shore call-centres for a simple billing or technical related query. We provide telecommunication services to Regional Australian Businesses to ensure a swift, simple and transparent transition to the NBN.
Do I need a 4G Failover on my NBN service?
4G Failovers are becoming essential for business-grade connections to keep services online and minimise downtime in case there's an unexpected outage.
Having a 4G Failover provides a great backup plan for a business that cannot afford any downtime.