VoIP Solutions in Central Coast NSW
Transforming Communication in the Central Coast
Welcome to a new era of communication for Central Coast businesses. Our advanced VoIP solutions are designed to elevate the way you connect with clients, partners, and team members. Say goodbye to outdated phone systems and embrace the future of communication with VoIP (Voice over Internet Protocol). Our services provide crystal-clear voice quality, seamless integration with your current systems, and a range of features tailored to enhance your business operations.
Why Choose Our VoIP Solutions?
Experience Unmatched Business Communication with Central Telecoms
At the heart of our VoIP solutions is a commitment to innovation and customer satisfaction. We understand the unique needs of businesses in the Central Coast and offer solutions that are both flexible and scalable to grow with your business. Enjoy cost savings, improved mobility, and advanced functionalities such as video conferencing, instant messaging, and secure communication channels. Our VoIP services are designed to help you stay competitive and efficient in today’s digital landscape
Central Telecoms
Award-Winning, Locally-Based Team: Central Telecoms is proud to be an award-winning telecommunications provider in Newcastle, Central Coast and Mid North Coast. Our team is composed of passionate, experienced professionals who are not just experts in their field but are real people committed to your business’s success.
Unmatched Client Retention: We lead the industry with an impressive client retention rate of 97.4%. At Central Telecoms, our goal is to provide legendary customer service that not only meets but exceeds your expectations, keeping your business connected and satisfied.
Exceptional Client Satisfaction: Our dedication to excellence is reflected in our 95.8% client satisfaction score on ZenDesk. We take pride in maintaining the highest retention rate in the telecommunications industry, a testament to the quality of service and support we provide.
Proven Track Record of Excellence: Our customers’ appreciation speaks volumes. With over 200+ outstanding reviews and multiple awards, Central Telecoms stands out as a provider that truly values and excels in customer service.
Real People, Real Service, Real Value: At Central Telecoms, you’ll experience genuine customer service from real people. We are committed to providing real value, ensuring that our services are not only affordable but also tailored to meet the unique needs of businesses in Central Coast, Newcastle and Mid North Coast.
Choose Central Telecoms for a partnership that values reliability, customer satisfaction, and community presence, ensuring your business communications are in capable hands.
Business Phone System Features
Everything your small business requires to manage calls seamlessly is right here!
Softphone
A virtual phone system enabling you to make and receive calls from any device.
Call Forwarding
Automatically reroute incoming calls to alternate numbers when the primary line is busy or unattended.
On-hold Music
Play custom music or messages for callers while they wait on hold.
Call Recording
Record calls to improve quality and for training.
Auto Attendant
An interactive menu that prompts the caller to select different options before calls are directed.
Hunt Group
An automated feature that distributes incoming calls among a designated group.
Voicemail
A feature that forwards voicemails to your email.
Call Queue
A feature that manages the flow and routing of incoming calls.
Who Are We?
We’ve worked for the big telcos, and we know how difficult it can be to speak to someone who can help when things go wrong. Our guarantee to you is that we’ll always have somebody who is local, available, and accountable to you to fix any issues that you may have.
We believe that Central Telecoms will be of great value to your business and will help you stay connected to your customers. Some of the key benefits that our competitors can’t match include:
NO SHOCKING BILLS
We’re transparent all the way throughout your Telco journey with us. That means no hidden costs, no shocking bills and no bullsh*t.
100% LOCAL SUPPORT
No more time wasted on the phone being passed around overseas call centres by your current provider. We offer real face-to-face local support with one point of contact.
FAST SPEEDS
Our NBN backhaul is not congested with streaming or gaming traffic, ensuring a consistently fast and reliable Internet connection and better-quality phone calls.
Need hassle-free Business VoIP Solutions? Contact us now!
No Telecoms Company in Australia has a higher Trustpilot Score than us.
For more information about our Business VoIP call our friendly team on 1300 677 406 or fill out the form to reach us.
Some Industries We Serve
- Small and Medium Businesses – Cost-effective, scalable communication solutions with enterprise-level features.
- Enterprises – Reliable and secure systems for high call volumes and complex structures.
- Call Centers – Efficient solutions with real-time analytics, call queuing, and recording.
- Remote Workforces – Flexible communication for remote teams, with video conferencing and mobile apps.
- Healthcare – Efficient communication in healthcare settings.
- Education – Reliable systems to connect administrators, teachers, students, and parents, supporting distance learning and collaboration.