Central Telecoms
IT HELPDESK
Welcome to Central Telecoms IT Helpdesk – Newcastle
Your Partner in Reliable Business Communications
At Central Telecoms, we understand that uninterrupted communication is the backbone of your business operations. Our IT Helpdesk is here to ensure your business phone systems, NBN or internet services, and VoIP solutions run seamlessly. Whether you’re facing technical challenges or need expert advice.
Newcastle
At Central Telecoms, we’ve been proudly serving businesses in Regional Australia since 2016.
Business Phone Systems Support
- Installation & Setup: Professional installation and configuration of your business phone systems.
- Maintenance & Upgrades: Regular maintenance and timely upgrades to ensure optimal performance.
- Troubleshooting: Rapid diagnosis and resolution of any issues affecting your phone systems.
NBN/Internet Services Support
- Connection Issues: Assistance with connectivity problems to keep your business online.
- Speed Optimization: Ensuring you get the best possible speeds for your business needs.
- Network Security: Implementing robust security measures to protect your data and network.
VoIP Solutions Support
- Setup & Configuration: Expert setup and configuration of VoIP services tailored to your business.
- Quality Assurance: Monitoring and enhancing call quality to prevent disruptions.
- Technical Support: On-demand support for any VoIP-related issues.
Mobile Support
- Device Configuration: Assistance with setting up and configuring mobile devices for business use.
- Mobile Security: Implementing security protocols to protect mobile data and prevent unauthorized access.
- App Support: Help with installing and troubleshooting business apps on mobile devices.
- Connectivity Issues: Resolving mobile connectivity problems to ensure seamless communication.
IT HELPDESK INCLUDES:
- Troubleshooting and resolving IT issues
- Providing technical assistance to employees
- Updating and maintaining company systems and networks
- Installing and configuring software
- Managing user access permissions and credentials
- Rolling out patches and updates
- Provisioning new PCs
- Assisting with data backup and recovery
- Monitoring PC health with remote management tool
Who Are We?
We’ve worked for the big telcos, and we know how difficult it can be to speak to someone who can help when things go wrong. Our guarantee to you is that we’ll always have somebody who is local, available, and accountable to you to fix any issues that you may have.
We believe that Central Telecoms will be of great value to your business and will help you stay connected to your customers. Some of the key benefits that our competitors can’t match include:
NO SHOCKING BILLS
We’re transparent all the way throughout your Telco journey with us. That means no hidden costs, no shocking bills and no bullsh*t.
100% LOCAL SUPPORT
No more time wasted on the phone being passed around overseas call centres by your current provider. We offer real face-to-face local support with one point of contact.
FAST SPEEDS
Our NBN backhaul is not congested with streaming or gaming traffic, ensuring a consistently fast and reliable Internet connection and better-quality phone calls.
Central Coast
Newcastle
Mid North Coast
No Telecoms Company in Australia has a higher Trustpilot Score than us.
Need help? Contact us now!
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