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What Is a Guest Network & Why Your Wi-Fi Needs One

What Is a Guest Network & Why Your Wi-Fi Needs One

by Graeme Johnston | Apr 17, 2025 | Blog, Customer Stories, Knowledge Base, Mobile Solutions, NBN, News and Articles, Phone Systems, Services, telecommunications

We’ve all been there. Friends or family come over for the weekend, and the first question—right after “How have you been?”—is: “Hey, what’s your Wi-Fi password?” You rattle it off, they connect, and suddenly their phones, tablets,...
What is the 07 Area Code in Australia?

What is the 07 Area Code in Australia?

by Graeme Johnston | Apr 1, 2025 | Blog, Customer Stories, Knowledge Base, Mobile Solutions, NBN, News and Articles, Phone Systems, Services, telecommunications

If you’ve ever dialled a number starting with 07, you’ve contacted someone in Queensland or northern New South Wales. What Is the 07 Area Code? The 07 area code is specifically assigned to Queensland and some border regions of northern New South Wales. It is used...
What Is an AVC ID

What Is an AVC ID

by Graeme Johnston | Mar 24, 2025 | Blog, Customer Stories, Knowledge Base, Mobile Solutions, NBN, News and Articles, Phone Systems, Services, telecommunications

Why does AVC ID matter for your Business Internet? When it comes to your business internet, there’s more going on behind the scenes than just plugging in a modem. One key component of every NBN connection is something called an AVC ID – a technical term that plays a...
5 Common NBN Myths vs. Facts

5 Common NBN Myths vs. Facts

by Graeme Johnston | Mar 20, 2025 | Blog, Customer Stories, Knowledge Base, Mobile Solutions, NBN, News and Articles, Phone Systems, Services, telecommunications

The National Broadband Network (NBN) has transformed internet access for Australian businesses, yet there are still many misconceptions about how it works. These myths can lead to poor decisions that impact your connectivity, efficiency, and bottom line.   Myth...
5 Easy Steps: How to Switch Internet Providers with Minimal Downtime

5 Easy Steps: How to Switch Internet Providers with Minimal Downtime

by Graeme Johnston | Mar 12, 2025 | Blog, Customer Stories, Knowledge Base, Mobile Solutions, NBN, News and Articles, Phone Systems, Services, telecommunications

Switching internet providers might seem like a hassle, but with the right approach, it can be a smooth and stress-free process. Whether you’re after faster speeds, better service, or a more cost-effective plan, following these five simple steps will ensure a...
Direct Inward Dialing (DID)

Direct Inward Dialing (DID)

by Graeme Johnston | Mar 5, 2025 | Blog, Customer Stories, Knowledge Base, Mobile Solutions, NBN, News and Articles, Phone Systems, Services, telecommunications

Direct Inward Dialing (DID): What It Is & How It Benefits Your Business If your business relies on phone communication, DID can significantly improve call management, enhance customer experience, and even reduce costs. But how does it work, especially in modern...
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