NBN Speed Upgrades (Sept 14, 2025): Eligibility, Changes, and How to Get Ready

From 14 September 2025, NBN will increase wholesale speed tiers for eligible services. Retail availability and timing depend on each provider.

Who is this for?

• Homes and businesses using FTTP (fibre to the premises) or HFC (hybrid fibre coaxial)

• Usually applies to plans 100 Mbps and above

• FTTN/FTTC/FTTB users need a fibre upgrade to access higher tiers

When does it start?

• Wholesale tiers are available to providers from 14 September 2025

• Migration or plan changes for customers happen provider by provider

Will pricing change?

• No change at the wholesale level has been flagged for these residential tiers

• Retail prices are set by each provider and may differ

How to get the speed you’re paying for

1. Router/Modem (CPE): Make sure the WAN/UNI-D port supports 1 Gbps or 2.5 Gbps

2. Wi-Fi: Use Wi-Fi 6/6E/7; large spaces may need mesh Wi-Fi

3. Cabling: Use Cat6 or better; confirm device network ports are 1 Gbps+

4. Testing: First test wired at the router, then test over Wi-Fi

5. HFC note: Performance can vary by local HFC segment utilisation

What to expect in real life

• Providers must publish typical evening speeds (7–11 pm)

• Real-world results depend on your access tech, CPE quality, home/office layout, and the provider’s network

FAQs

Will I be upgraded automatically?
Not guaranteed. Timing and process are decided by your provider.

Is this only for home users?
No. It applies to homes and businesses on FTTP/HFC.
(Enterprise Ethernet is separate and not part of these changes.)

Do I need a new router?
If your router has a 100 Mbps WAN port or older Wi-Fi, you’ll likely need newer hardware.

I’m on a plan below 100 Mbps will it change?
No. Consider moving to a higher tier to see the new speeds.

Not sure you’re eligible? Call 1300677406 and we’ll check your address and access technology.