South Central Coast
Get in touch with our team today and let’s optimise your business with real NBN & phone solutions – backed by our 100% Aussie-based support staff.
Stop wasting time being put on hold
We tailor an NBN solution to you. No games, no fancy jargon – just what suits you and your business. And the kicker is, we can offer you a cloud-based phone system that suits you, without the overheads!
Meet your local account manager
Brigid is a Central Coast local who loves the live music scene as well as spending time in the great outdoors with her partner and their 4 children. She particularly loves visiting the iconic Somersby Falls in the south of the coast, going camping or four wheel driving!
Brigid’s job entails being a dependable point of contact and loves being able to give honest and reliable solutions to her clients.
Why Central Telecoms?
Save thousands that would be spent on maintenance of your physical landlines with an internet based phone system. Did we mention the calls are free?
No one likes being put on hold. Our helpdesk team is 100% Australian based and ensure swift responses and transparent support for your services.
Cloud based technology
Power outage? Natural disaster? Whatever the case, your phone systems are managed away from your premises, so they continue working even when you’re unable to.
Need to connect a new handset or 100? Just hook them into your existing Ethernet switch and let our cloud platform handle the rest.
We make Telco simple
After years of working with the largest Telecoms companies throughout the world, we decided that the level of ethics, customer support and localised knowledge was severely lacking. At Central Telecoms, we aim to shake up the industry with great customer support, and even better service.
What people say
“My experience with this company has been nothing but positive.”
“Easy to work with and thus far exceptional service.”
“We have just engaged Central Telecoms after having a few not so great relationships with other companies. Central Telecoms have been amazing, responsive and a pleasure to deal with. We highly recommend our account manager Brigid Martin if you are on the Central Coast. Her honesty, knowledge and follow up has been second to none.”
“Very prompt friendly service.”
“They go the extra mile to ensure customer satisfaction. So glad we made the change.”
“Despite my previous supplier being very difficult, the communication and expertise from Central Telecoms was very informative and prompt – from the time of getting the quote, all the way through to installation. Much better end product with many more features.”
What is VoIP?
VoIP stands for “Voice over Internet Protocol” and it is a more flexible and modern solution to traditional landline phones.
With VoIP, you don’t need the physical infrastructure or any wiring to get it running. The service works by transmitting and receiving sound through the internet. The only infrastructure required to run your VoIP phone is a reliable internet connection.
What is a PBX?
PBX stands for “Private Branch Exchange”, which is a private telephone network used within a company or organisation.
We offer Cloud PBX (also known as Hosted PBX or Virtual PBX), and it is the next evolution in PBX technology.
Cloud PBX does not require a physical unit or any clunky infrastructure or switchboards in your premises. It allows you to manage your phone systems instantly over the internet.
What can PBX do for my business?
The main incentive for utilising your NBN connection for voice is the value. Customers on average save at least 50%, compared to infrastructure-based PBX solutions.
Minimal infrastructure means a simplified office with everything connected via your NBN network. No more racks and switches to take up space and chew through power.
Free calls is another one of the perks – you’re using the internet!
What sort of pricing structure do you have?
Simply provide us with a bill of your current Telco, and our sales team will create you a better price with a tailored solution for your business.
Will my router/modem affect my speeds
Yes, the hardware you use will affect what kind of speeds you can reach. Our favourite and most recommended modem is the Netcomm Business Grade!
What is a static IP address?
A Static IP is a fixed address that is assigned to a device by an Internet Service Provider (ISP). These IP addresses don’t change, which means that other devices will be able to find and connect to the device easily.
Having a Static IP means that your business can utilise file hosting on a network server, access printers over the network, host a website or email server for your business and set up remote access to your network when you’re away from the office.
Where are you located?
How easy is it to transfer?
As our support member Dylan stated, it’s “Easy as pie!”
Our support team works closely with our engineering and porting teams, who collate your numbers from your provided bill. Once that porting request is lodged by us and accepted by your previous Telco, then that’s it. You’re now part of our premium Aussie network.
How long does it take to port my number to central telecoms?
Once the port request is lodged, it can take anywhere between 2 to 12 weeks (depending on your previous carrier) to transfer. Until the port-over request is accepted from your previous Telco, your services will still be connected to them.
Why should I switch to Central Telecoms?
After years of working with the largest Telecoms companies throughout the world, we decided that the level of ethics, customer support and localised knowledge was severely lacking.
No longer should you have to ring off-shore call-centres for a simple billing or technical related query. We provide telecommunication services to Regional Australian Businesses to ensure a swift, simple and transparent transition to the NBN.
Do I need a 4G Failover on my NBN service?
4G Failovers are becoming essential for business-grade connections to keep services online and minimise downtime in case there’s an unexpected outage.
Having a 4G Failover provides a great backup plan for a business that cannot afford any downtime.
Providing regional Australian small and medium businesses with access to quality high-speed internet.
Business PHone solutions
Say goodbye to landline phones with our cloud based phone solutions; powered and run solely through the internet!
Compliment your business savings with our affordable mobile plans.