Hey Geelong,

Get in touch with our team today and let’s optimise your business with real NBN & phone solutions – backed by our 100% Aussie-based support staff.

Stop wasting time being put on hold

We tailor an NBN solution to you. No games, no fancy jargon – just what suits you and your business. And the kicker is, we can offer you a cloud-based phone system that suits you, without the overheads!

Meet your local account manager

sam robertson

Matt Collins

 

Originally from southern NSW, Matt and his family made the move to the Bellerine on Ocean Grove back in January 2019 and hasn’t looked back. He loves the people and being part of the community in the Geelong area. He particularly loves coaching his son’s local U15’s AFL team. Matt loves a good laugh and he doesn’t take himself too seriously! 

“I’ve worked in the Telco and I.T industry for the past 11 years and cant wait to work alongside a company that puts customers first.”

Why Central Telecoms?

Great Value

Save thousands that would be spent on maintenance of your physical landlines with an internet based phone system. Did we mention the calls are free?

Aussie support

No one likes being put on hold. Our helpdesk team is 100% Australian based and ensure swift responses and transparent support for your services.

Cloud based technology

Power outage? Natural disaster? Whatever the case, your phone systems are managed away from your premises, so they continue working even when you’re unable to.

Easy management

Need to connect a new handset or 100? Just hook them into your existing Ethernet switch and let our cloud platform handle the rest.

We make Telco simple

After years of working with the largest Telecoms companies throughout the world, we decided that the level of ethics, customer support and localised knowledge was severely lacking. At Central Telecoms, we aim to shake up the industry with great customer support, and even better service.

What people say

“Matt was great.”

“Explained everything and stayed to his word. Very nice to have an Australian owned business with great customer service, Thanks guys. Looking forward to a long business partnership.”

Shane Pedretti – Courtot & Co. Automotive Shop
September 2020

“Matt goes above and beyond!”

“Matt from Central Telecoms has exceeded all expectations with his amazing customer service and attention to detail. After spending countless hours on hold to Telstra and taking weeks to get any resolution with our issues, we had had enough.

I’d spoken to numerous providers trying to find a better alternative to Telstra’s horrendous customer service, and Matt stood out above all of them. While others were trying to push us into services that wouldn’t have been a right fit for our business, Matt took the time to visit our sites several times, before providing us with a proposal that ensured every aspect of what was required was met… and found solutions for the problems we weren’t experiencing. If the exceptional service provided wasn’t enough to convince me to make the switch, the plans that he tailored to suit our needs also saved us $900/month. It is so refreshing calling a Telecommunications company and not only getting through to someone. But speaking to a local that actually listens. Could not recommend Central Telecoms or Matt highly enough. “

Agmin Chelates
September 2020

“For the first time in a long time, I had a pleasant discussion with a Telco Sales Person.”

“Matt was very helpful and certainly not one of these pushy sales people. Everything was explained with clarity, more importantly, the cost of the plan is quite a lot cheaper than our current plan. “

Brendan
August 2020

“Excellent service & local company.”

“Excellent service and I love the fact that you can speak to a real person based in Australia. No off-shore call centres! “

Anonymous Customer
April 2020

FAQ’s

What is VoIP?

VoIP stands for “Voice over Internet Protocol” and it is a more flexible and modern solution to traditional landline phones.

With VoIP, you don’t need the physical infrastructure or any wiring to get it running. The service works by transmitting and receiving sound through the internet. The only infrastructure required to run your VoIP phone is a reliable internet connection.

What is a PBX?

PBX stands for “Private Branch Exchange”, which is a private telephone network used within a company or organisation.

We offer Cloud PBX (also known as Hosted PBX or Virtual PBX), and it is the next evolution in PBX technology.

Cloud PBX does not require a physical unit or any clunky infrastructure or switchboards in your premises. It allows you to manage your phone systems instantly over the internet.

What can PBX do for my business?

The main incentive for utilising your NBN connection for voice is the value. Customers on average save at least 50%, compared to infrastructure-based PBX solutions.

Minimal infrastructure means a simplified office with everything connected via your NBN network. No more racks and switches to take up space and chew through power.

Free calls is another one of the perks – you’re using the internet!

What sort of pricing structure do you have?

Simply provide us with a bill of your current Telco, and our sales team will create you a better price with a tailored solution for your business.

Where are you located?

We have locations from Geelong all the way to Coff’s Harbour! But to be specific, we currently have account managers in;

How easy is it to transfer?

As our support member Dylan stated, it’s “Easy as pie!”

Our support team works closely with our engineering and porting teams, who collate your numbers from your provided bill. Once that porting request is lodged by us and accepted by your previous Telco, then that’s it. You’re now part of our premium Aussie network.

How long does it take to port my number to central telecoms?

Once the port request is lodged, it can take anywhere between 2 to 12 weeks (depending on your previous carrier) to transfer.  Until the port-over request is accepted from your previous Telco, your services will still be connected to them.

Why should I switch to Central Telecoms?

After years of working with the largest Telecoms companies throughout the world, we decided that the level of ethics, customer support and localised knowledge was severely lacking.

No longer should you have to ring off-shore call-centres for a simple billing or technical related query. We provide telecommunication services to Regional Australian Businesses to ensure a swift, simple and transparent transition to the NBN.

Business NBN

Providing regional Australian small and medium businesses with access to quality high-speed internet.

Business PHone solutions

Say goodbye to landline phones with our cloud based phone solutions; powered and run solely through the internet!

mobile plans

Compliment your business savings with our affordable mobile plans.

Clients

monthly NBN data downloads

Calls per month over the nbn

Hours: 8:30 – 5pm Monday-Friday
Phone: 03 4244 1700
Email: matt@centraltelecoms.com.au

Support Phone: 1300 677 406
Support Email: info@centraltelecoms.com.au