Hey Coffs Harbour,
Get in touch with our team today and let’s optimise your business with real NBN & phone solutions – backed by our 100% Aussie-based support staff.
Stop wasting time being put on hold
We tailor an NBN solution to you. No games, no fancy jargon – just what suits you and your business. And the kicker is, we can offer you a cloud-based phone system that suits you, without the overheads!
Meet your local account manager
Nick has lived on the northern beaches on the Coff’s Coast since the mid 2000’s. He loves living near the beautiful beaches and loves that his family is so close by! He is a passionate skiier, having grown up with the sport and spending four years on the rocky mountains honing his skills. He’s also an avid AFL fan, with his favourite team being St. Kilda.
Nick has travelled and worked all over the world, including Asia, Europe, New Zealand and North America. He has over 15 years experience working in client relationship management, sales, TV, Newsprint and digital marketing – which he has a Google Certification for!
“Its become a passion to travel to other countries on ski trips!”
Why Central Telecoms?
Save thousands that would be spent on maintenance of your physical landlines with an internet based phone system. Did we mention the calls are free?
No one likes being put on hold. Our helpdesk team is 100% Australian based and ensure swift responses and transparent support for your services.
Cloud based technology
Power outage? Natural disaster? Whatever the case, your phone systems are managed away from your premises, so they continue working even when you’re unable to.
Need to connect a new handset or 100? Just hook them into your existing Ethernet switch and let our cloud platform handle the rest.
We make Telco simple
After years of working with the largest Telecoms companies throughout the world, we decided that the level of ethics, customer support and localised knowledge was severely lacking. At Central Telecoms, we aim to shake up the industry with great customer support, and even better service.
What people say
“Follow up has been great.”
“I wish other service providers would offer the same level of service!”
“Great service and quick follow-up on any queries and issues.”
“Great response in a timely and professional manner. Excellent service! Highly recommend!”
“Great, swift communication. Pleasant and concise emails giving plenty of information.”
What is VoIP?
VoIP stands for “Voice over Internet Protocol” and it is a more flexible and modern solution to traditional landline phones.
With VoIP, you don’t need the physical infrastructure or any wiring to get it running. The service works by transmitting and receiving sound through the internet. The only infrastructure required to run your VoIP phone is a reliable internet connection.
What is a PBX?
PBX stands for “Private Branch Exchange”, which is a private telephone network used within a company or organisation.
We offer Cloud PBX (also known as Hosted PBX or Virtual PBX), and it is the next evolution in PBX technology.
Cloud PBX does not require a physical unit or any clunky infrastructure or switchboards in your premises. It allows you to manage your phone systems instantly over the internet.
What can PBX do for my business?
The main incentive for utilising your NBN connection for voice is the value. Customers on average save at least 50%, compared to infrastructure-based PBX solutions.
Minimal infrastructure means a simplified office with everything connected via your NBN network. No more racks and switches to take up space and chew through power.
Free calls is another one of the perks – you’re using the internet!
What sort of pricing structure do you have?
Simply provide us with a bill of your current Telco, and our sales team will create you a better price with a tailored solution for your business.
Where are you located?
How easy is it to transfer?
As our support member Dylan stated, it’s “Easy as pie!”
Our support team works closely with our engineering and porting teams, who collate your numbers from your provided bill. Once that porting request is lodged by us and accepted by your previous Telco, then that’s it. You’re now part of our premium Aussie network.
How long does it take to port my number to central telecoms?
Once the port request is lodged, it can take anywhere between 2 to 12 weeks (depending on your previous carrier) to transfer. Until the port-over request is accepted from your previous Telco, your services will still be connected to them.
Why should I switch to Central Telecoms?
After years of working with the largest Telecoms companies throughout the world, we decided that the level of ethics, customer support and localised knowledge was severely lacking.
No longer should you have to ring off-shore call-centres for a simple billing or technical related query. We provide telecommunication services to Regional Australian Businesses to ensure a swift, simple and transparent transition to the NBN.
Providing regional Australian small and medium businesses with access to quality high-speed internet.
Business PHone solutions
Say goodbye to landline phones with our cloud based phone solutions; powered and run solely through the internet!
Compliment your business savings with our affordable mobile plans.