Hey Albury-Wodonga,

Get in touch with our team today and let’s optimise your business with real NBN & phone solutions – backed by our 100% Aussie-based support staff.

Stop wasting time being put on hold

We tailor an NBN solution to you. No games, no fancy jargon – just what suits you and your business. And the kicker is, we can offer you a cloud-based phone system that suits you, without the overheads!

Meet your local account managers

darrell spencer

Darrell Spencer

 

As Area Manager for the Albury region, Darrell enjoys helping his customers directly and they love the fact that their enquiries are answered by his localised team and solved at a faster pace than the larger telcos.

Darrell is a family man proudly located in the Albury region. He enjoys the great outdoors and living a healthy life. He is a self-confessed people-pleaser with a strong entrepreneurial background.

Darrel knows the key to business success is to provide the best customer experience possible, and he couldn’t be happier to help those in his local community receive the type of service they deserve.

“I saw joining the Central Telecoms’ team as an exciting opportunity to deliver an ethical and trustworthy service in a field plagued with poor customer experiences.”

 

Why Central Telecoms?

Great Value

Save thousands that would be spent on maintenance of your physical landlines with an internet based phone system. Did we mention the calls are free?

Aussie support

No one likes being put on hold. Our helpdesk team is 100% Australian based and ensure swift responses and transparent support for your services.

Cloud based technology

Power outage? Natural disaster? Whatever the case, your phone systems are managed away from your premises, so they continue working even when you’re unable to.

Easy management

Need to connect a new handset or 100? Just hook them into your existing Ethernet switch and let our cloud platform handle the rest.

We make Telco simple

After years of working with the largest Telecoms companies throughout the world, we decided that the level of ethics, customer support and localised knowledge was severely lacking. At Central Telecoms, we aim to shake up the industry with great customer support, and even better service.

What people say

“Fantastic service.”

“Horseland Albury were in enormous trouble with no phones for over 48 hours. Darrell from Central Telecoms was amazing and got our phone lines ringing again within hours. Fantastic service. Highly recommend.”

Allison Sim
July 2020

“We’ve been very satisfied.”

“We’ve been very satisfied with the customer service so far. Keep up the good work guys! A special thank you to Sam, who’s been great to deal with.”

Lake Hume Resort
July 2020

“We’ve been with Central Telecoms for 2 years.”

“We have been with Central Telecoms for approximately 2 years now. Darrell is always fantastic to deal with, and any issues that arise are always resolved fast and efficiently. Highly recommend Central Telecoms. “

Kim
June 2020

“Sam was very helpful and upfront.”

“Sam was very helpful and upfront with information on how to get out business set up with the new phone system.”

Kellie
March 2020

FAQ’s

What is VoIP?

VoIP stands for “Voice over Internet Protocol” and it is a more flexible and modern solution to traditional landline phones.

With VoIP, you don’t need the physical infrastructure or any wiring to get it running. The service works by transmitting and receiving sound through the internet. The only infrastructure required to run your VoIP phone is a reliable internet connection.

What is a PBX?

PBX stands for “Private Branch Exchange”, which is a private telephone network used within a company or organisation.

We offer Cloud PBX (also known as Hosted PBX or Virtual PBX), and it is the next evolution in PBX technology.

Cloud PBX does not require a physical unit or any clunky infrastructure or switchboards in your premises. It allows you to manage your phone systems instantly over the internet.

What can PBX do for my business?

The main incentive for utilising your NBN connection for voice is the value. Customers on average save at least 50%, compared to infrastructure-based PBX solutions.

Minimal infrastructure means a simplified office with everything connected via your NBN network. No more racks and switches to take up space and chew through power.

Free calls is another one of the perks – you’re using the internet!

What sort of pricing structure do you have?

Simply provide us with a bill of your current Telco, and our sales team will create you a better price with a tailored solution for your business.

Where are you located?

We have locations from Geelong all the way to Coff’s Harbour! But to be specific, we currently have account managers in;

How easy is it to transfer?

As our support member Dylan stated, it’s “Easy as pie!”

Our support team works closely with our engineering and porting teams, who collate your numbers from your provided bill. Once that porting request is lodged by us and accepted by your previous Telco, then that’s it. You’re now part of our premium Aussie network.

How long does it take to port my number to central telecoms?

Once the port request is lodged, it can take anywhere between 2 to 12 weeks (depending on your previous carrier) to transfer.  Until the port-over request is accepted from your previous Telco, your services will still be connected to them.

Why should I switch to Central Telecoms?

After years of working with the largest Telecoms companies throughout the world, we decided that the level of ethics, customer support and localised knowledge was severely lacking.

No longer should you have to ring off-shore call-centres for a simple billing or technical related query. We provide telecommunication services to Regional Australian Businesses to ensure a swift, simple and transparent transition to the NBN.

Business NBN

Providing regional Australian small and medium businesses with access to quality high-speed internet.

Business PHone solutions

Say goodbye to landline phones with our cloud based phone solutions; powered and run solely through the internet!

mobile plans

Compliment your business savings with our affordable mobile plans.

Clients

monthly NBN data downloads

Calls per month over the nbn

Hours: 8:30 – 5pm Monday-Friday

Phone: 02 6062 3990
Email: darrell@centraltelecoms.com.au

Support Phone: 1300 677 406
Support Request: centraltelecoms.com.au/ticket