Why your business should switch to a VoIP phone system

Are you a small business with big plans in the pipeline? Here's why VoIP will future-proof your operations
voice over internet, voip phones, internet phones

Since the days of manual switchboards and rotary dial phones, VoIP (Voice Over Internet Protocol) is the next evolutionary stage for phone systems. These days, as our internet connection has become a lot stronger and more reliable, businesses are now radically shifting to a more modern web-based solution for their phone communication systems.

VoIP vs. Landline – how are they different?

Everyone knows what a landline phone is….. but how exactly does it function? And what is a Voice over Internet Protocol phone? (Or VoIP for short!)

To put it simply, when you speak into a landline phone, your voice is converted into electrical signals that pulse through a series of extensive interconnected copper wires towards their destination. VoIP systems, on the other hand, are a lot more flexible and don’t need all the physical infrastructure or wiring to get it running. The service works by transmitting and receiving sound through the internet. The only infrastructure required to run your VoIP phone is a reliable internet connection.

What are the advantages?

Compared to landline services, VoIP has a lot more to offer – especially if you’re a growing business! A few of the benefits include:

  • Flexibility. Having a VoIP system means you can talk from anywhere with an internet connection. You’re no longer restricted to using a clunky desk-phone that can only be plugged into a specific wall in a specific area. With VoIP, take your office with you wherever you go – whether that’s your home office, or even your favourite cafe, as long as there’s an ethernet port available!
  • Scalability. If your business explodes overnight, scaling-up quickly becomes your priority. Adding a new phone to your system is even easier with VoIP, nor does it require getting in touch with your IT guy. In fact, it only takes a few clicks. You can say goodbye to expensive and complex phone-line installations for each new phone!
  • Simplicity. The ease of use of a VoIP system is second to none, as the system stems from a user-friendly web-based portal. Users can chop and change their phone and call-flow setups at just the click of a button – without the need to refer to heavy manuals. Not to mention that the lack of infrastructure needed cuts out any ongoing maintenance to your system, so businesses can focus on more important tasks, rather than troubleshooting.

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